Privacy notice

Last updated 9 November 2026

Dutyhand is run by Folay Global Inc., operating as ProfitCentricAI, in Edmonton, Alberta. This notice explains what we collect through this website, why, and what you can ask us to do about it. We follow Alberta's Personal Information Protection Act (PIPA), Canada's PIPEDA where it applies, and Canada's Anti-Spam Legislation (CASL).

What we collect

Only what you type into the enquiry form: your name, business name, email address, mobile number if you give one, your trade, any note you add, and your choice on the two tick boxes. We also record the page you sent it from and the time. This site does not use advertising trackers.

Why we use it

• To reply to your enquiry and, if you ask, call you at the time you picked.
• To set up a free trial if you decide to go ahead.
• To send occasional Dutyhand updates by email, but only if you ticked the separate box for that.

Who sees it

The people at ProfitCentricAI who answer enquiries. Your details sit in a private spreadsheet and our email, which are provided by Google, and in an automation service (n8n) that moves your enquiry from this form to us. We do not sell your information or hand it to advertisers.

How long we keep it

If you do not become a customer, we keep your enquiry only as long as we need it to answer you and follow up, then delete it. If you become a customer, your information is covered by the terms we agree with you.

Your choices

• Ask to see what we hold about you, correct it, or have it deleted.
• Withdraw consent to updates at any time, using the unsubscribe link in any update or by emailing us.
• Ask a question or make a complaint about how we handle your information.

Email manny@profitcentricai.com and we will answer as soon as we can. If we cannot resolve a concern, you can contact the Office of the Information and Privacy Commissioner of Alberta.

Calls handled by Dutyhand

When Dutyhand answers a call for a business, it tells the caller they are speaking with an automated assistant. What it keeps about that call is set out in the agreement with the business that uses it.

Changes

If we change this notice, we will update the date at the top.